Veranda Grand Baie Hotel & Spa

NORMAL SEASONS
6 week prior to guest´s arrival: 85% of paid amount is refunded
Less than 6 weeks and no show: 100% of stay hence no refund
PEAK SEASON 1ST DECEMBER - 15TH JANUARY
Less than 2 months - 100% of stay hence no refund.
More than 2 months 50% of stay hence 50% refund
More than 3 months 75% of stay hence 75% refund
More than 4 months 85% of stay hence 85% refund

We recommend that you take our insurance policy, at the time of booking, in case of cancellation; the traveler will be covered subject to booking conditions outlined therein.

REFUND POLICY:
Any refund is effected 30 days end of month from date of approved refund from our accounting department.